Returns

Our return policy allows customers to return new, unused items within 30 days of delivery for a full refund. We also accept returns of defective items for a replacement at no charge — simply submit a customer support request with a photo of the items in question & one of our representatives will issue an immediate replacement.

Please note that certain items may not be eligible for return, such as customized or personalized items, and there may be a restocking fee for certain items. Return shipping costs will be the responsibility of the customer.

To initiate a return, please contact our customer service team at support@cheeryart.com with your order number and the item you wish to return. We will provide you with further instructions on how to proceed with the return.